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Stiltz Inc. career site
Technical Services · Stiltz Inc. · Hybrid

Technical Services Specialist

We are seeking a Technical Services Support Specialist to work out of our USA headquarters in Bethlehem, PA.

The Technical Services Support Specialist is a key part of the team that provides our dealers with quality technical and troubleshooting support during and after the installation of a Stiltz Homelift.

RESPONSIBILITIES AND DUTIES

  • Provide our dealers with elevator installation and troubleshooting support (phone, text, email, video)
  • Provide installation and troubleshooting training during our monthly in-person dealer training sessions
  • Maintain accurate call reports
  • Move/lift heavy items (50+ pounds) as needed
  • Provide out of hours, on-call technical support on a rotating basis

QUALIFICATIONS AND SKILLS

  • Technical, detail-oriented, problem-solving mindset
  • Hands-on experience in mechanical and electrical maintenance/repair
  • Residential elevator experience (preferred) 
  • Reading electrical circuit diagrams
  • Familiarity with standard hand and mechanics tools
  • PC computer operation (Windows, Office)

EDUCATION

  • High school or equivalent (required)
  • Technical school (preferred) 

SALARY & BENEFITS

  • $50,000 - $55,000 per annum 
  • Four weeks paid time off in the first year
  • Health, dental and vision insurance from day one
  • Profit sharing
  • 401(k) with company match
Department
Technical Services
Locations
Stiltz Inc.
Remote status
Hybrid

About Stiltz Inc.

Stiltz is the sole manufacturer and supplier of the Stiltz Elevator - the most innovative, unique and useful residential elevator on the market.

Founded in 2010
Coworkers 280
Turnover $60M
Technical Services · Stiltz Inc. · Hybrid

Technical Services Specialist

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